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I received a notification on the 23rd of november saying that the order was delivered but it was no where to be found, I contacted the courrier conmpany Canada Post and they told me that they were not able to deliver it as the adress was incomplete. When reviewing my order, i noticed that the adress I provided was indeed complete so I do not understand why my order was not delivered. It has been now sent back to you so I please demand A full refund of my order. Thank you for your time.
tracking number:
LO381930109CN
UW031077367CN
LO385671740CN.
Hi dear,
We will Check your order, and we contact you soon, thank you for you contact
same happened to me
Good afternoon!
Why I was refunded the payment of the order #35856. How long will the order go to Russia?
Hi dear,
Firstly we thank you for your trust and for your purshase, about the refund, we didn’t recive your adresse with Latin caracter.
I’ve ordered a product and I still recieve no notification from the website if it left the warehouse. If tried contact on multiple plate forms but haven’t been successful
Hi dear, Thank you for contacting, about your request plz check your account space, your order is updated.
Invoice WC 34812
Paid for a backpacker and a Simpson mobile case. The BP came but the case was not packed together with it. When Will it be drlivered?
Thank you for your message, yes you will recive each item separatly. due a different warehouse placement. Now you must have revice all item as Tracking number mentioned.
I placed a order on December 10th and a few day after paid for express delivery. When will I get a tracking order number and update
your order packed and shipped.. we will send you the tracking to your email inbox
where to go to report someone selling THE SIMPSONS fake counterfeit patches on ebay
I ordered 2 items and still have not received it! I track my order and it says China. HELP!!
Hi Gomez,
Plz check your email inbox for the reply
My order was confirmed on the 4th of december, the money was booked from my account, but nothing has happened so far.
I sent 2 emails, but got no response so far. Really annoying !!!!
Hi dear,
Thank you for contacting us, plz check you email inbox.
How long does delivery take?? And will I receive all 9 items separately?
about the delivery time it take over 30 days, and 9 items you will recive it by group due our stock avaliblity
Did you ever get your order?
i wear kids large shirts, so what size should i get on your hoodies
Midium size
Hi there, how long would shipping be to Canada?
Hi, about the shipping time is over 21 to 29 days
Hi there, how long would shipping be to Canada? thank you!
Hi, about the shipping time is over 21 to 29 days
hey how can I choose a size https://www.worldofthesimpsons.com/product/new-sneakers-simpson-lightweight-shoes-for-mens-womens/ ???
Dear Raneen,
we are sorry to inform you that this shoes is out of stock now, plz check later
Kind regards
i ordered a hoodie on easter but it still didnt ship when will it come
All was good
Hello how long should it take to ship to Florida because it has been 2 weeks and I have received nothing. I paid with my MasterCard and I could not track the package and I have no clue how far it is.
Hi dear,
The long time to ship to Florida is betwen 22 to 29, but Due to the effects of the COVID-19 pandemic, delivery time may takes longer than usual 5-7 days. Please consider carefully. Thanks!
Hi there – i want to order the Homer simpson black hoodie that has the No Brain no Pain logo on the front, but i’m not sure what option # to pick? Can you please confirm?
Thanks
Dear Cheryl,
About your item already confirmed and shipped, plz check your email inbox.
Thank you for your trust.
Thank you so much!
I am trying to contact CS to check the status of my order The message system is not working.
Dear Carol,
Plz check you email inbox, your order is updated
Thank you for your message
How can I know the carrier and tracking number as the one posted on my account doesn’t works. Thank you
You can see the tracking information from the session view delivery detail in your account.
Or you can log in the website: https://global.cainiao.com/ or https://www.17track.net/en
Thank you
Hello I would like to know an order placed May 3rd when will be delivered.
Hello I already check the tracking information it says was delivered in the mailbox since May 23, 2020, I never received it, a comfort which It was the order doesn’t fit in a mailbox, I need to locate my order or get my money back. Please let me know how I can resolve this matter thank you.
Order #49624 not yet delivered
Thank you for your trust, your order is already delivedd on 2020-07-11 12:01:00
see you soon on our store
Can I get a tracking number for my order 50867?
Plz check your mail inbox, we have already sent it.
Have a nice day and best regards.
Hello I have been trying to contact your guys to know the status of my order, since beginning of May was placed. The tracking your guys provided doesn’t gives any accurate information.
My order number is 54696. I haven’t received it and haven’t been able to track it either. Thanks for the help
Hi dear,
Thank you for contacting us, about your package is still in transit, you can check your mail inbox for the tracking numbers, you will recive your order just in this few next days.
Thank you
First, my order number is #50637.
As you can see, I ordered 3 t-shirts.
However, the number of T-shirts I received is only one.
please check.
Hi dear,
About your missed packed is already arrived to your region, plz pickup it from your nearst post service from you. Maybe there is an mistake.. we have already contacting you in your email box. for any more details plz reply us.
Thank you
I would like to send back the item you sent. It isnt what i ordered. How do i send it back to you?
thank you
same happened to me
Order #65474 was placed on January 9, 2021 and is currently Shipped.
Please can someone help, when am I likely to receive this order, Thanks.
Hello there,
I made an order more then 2 months ago. I have received an email saying I have received the order. But I have sent at least 3 emails saying I have not gotten the order yet! I would like to know when and why I have not received it yet !! It is for a gift so I would like to get it as soon as possible !! Thank you and hope to get news quickly.
Dear Rebecca,
Plz check your inbox mail, we have already replayed you.
Thank you for contacting us. Best regards
order#77786
The order was made almost 2 months already and i still haven’t received the same.
Please update the status of the same.
Thanks.
Hello,
I would like to return my order because the items I purchased are too small. The order number is #79244. How do I start a return? Thank you.
Hi dear,
Thank you for contacting us, Ple note that the sizes was Asian Size as the chart description montioned, you can contact us on email “[email protected]” to resolve the situation and do a happy buy with you.
Best Regards.